News and knowledge

The IT Helpdesk Coordinator ensures the proper use of computer software, the organization of company passwords and the education of the team regarding optimal use and safety of DropBox and other tools. The IT Helpdesk Coordinator also provides technical assistance to computer users concerning the use of computer hardware and software, including printing, installation, apps, electronic mail, and operating systems and answers questions or resolve computer problems for team members via phone or internet.

The accounting manager works closely with the administrative and finance team and is responsible for accounting oversight (70%), compliance (20%) and budgeting/reporting (10%), which are critical functions that enable World Coffee Research to deliver on its mission to grow, protect, and enhance supplies of quality coffee while improving the livelihoods of the families who produce it.

For International Coffee Day 2021, we are taking a moment to reflect on what we’ve accomplished at WCR in the past couple years and what we have in store for the months and years ahead.

Effective September 1st, 2021, World Coffee Research is closing its Global Coffee Monitoring Program, a global network of on-farm trials. This programmatic shift implements WCR’s planned evolution toward our 2021-2025 strategy. It reaffirms our commitment to invest in programs that deliver the highest returns for farmers, coffee producing countries, and WCR member companies.

In 2020, despite a year of enormous challenge and uncertainty, 217 coffee companies—representing one-fifth of the global coffee market share—continued their support for collaborative science and innovation to secure a sustainable future for coffee. Read more about what we do, and the results of our ongoing research, in our 2020 Annual Report.